How Do I Convert Customer from Free Trial to Paid Account?
When you're ready to switch a free trial to a paid account - follow the steps below.
1. Go
to Reseller > Customers
3. Click on End Free Trial. Make Paid Account.
4. Click Update Customer.
Once you've clicked update, our system will register it as a Paid Account.
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Deleting a customer profile is simple. 1. Go to Reseller > Customers 2. Click on the red delete button It's that easy. If you would like to learn how to add customer accounts, click here.
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If I add another customer, does that increase the cost of my plan?
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